The Goods Store Keeper's Handbook

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The Goods Store Keeper's Handbook

OPENING YOUR STORE

Interact with the sign outside to open and close your store.

The store will automatically close if you leave the region and have no worker employed.

THE LEDGER

The Ledger on your counter has tabs with various helpful pages for running your business.

Accounts: Check your profit and loss on a weekly/yearly level, and look at your previous transactions and Rep gain.

Staff: You can hire workers from here. You can change their pay and see their stamina.

To regain stamina, give them breaks or gift them food. A tired worker has their stats affected.

You can also see a worker's happiness level. Pay and stamina can affect this, as well as friendship level.

An unhappy worker is more discourteous to customers, affecting service reputation and will not gain exp.

This page also allows you to fire an employee.

Rota:

The employees' hours may be set here, and who works on which day.

Reputation:

You will gain Reputation when a customer is pleased with your service and price.

This fills in for the current region you are in and will give you a bonus when full.

Any further reputation will keep levelling up your current region and spill into the next.

This means that customers will start to appear from that region as they have heard about your shop.

Once that region's Rep has been filled, you again get a reward, and the Rep spills into another region.

Your earned shop Rep adds to your Grandmaster total, building up your Renown levels.

Specialisations:

Once you have unlocked them with the Tinker in Tir Na Nog, you can specialise your shop, which brings new Perks. This page lets you view and unlock those Perks.

STATS

Each NPC has 10 stats, and 4 of these come into play when working in a Goods Store...

Speed: Affects the speed of service. Customer's have a limited patience so the quicker you serve, the better.

Barter: Their bartering skill level.

Charm: Offsets any negative Rep from slow service or overpricing.

Stamina: how long they can work before tiredness affects their other stats.

The worker stats are affected by age but additionally gain experience to level up the stats used in their current job.

Certain recipes and items may also increase (or decrease!) the worker's stats.

PRICING

Customers have a threshold on what they will pay for items. Too expensive, and they may buy it but be unhappy, affecting Rep.

Customers love things way cheaper than the base price, though!

It is worth watching their comments for guidance.

As your Rep grows, so does the threshold before they become unhappy.

BARTERING

There is a 50/50 chance that a customer may want to haggle.

To serve a customer, stand behind your counter and interact.

If the barter wheel appears, press the relevant button to stop the pointer in the green zone.

Win, and you can eke out some extra Brass without affecting Rep.

STOCK & STORAGE

The cupboard in the top left becomes your stock cupboard when you own a store.

Here you can store items for workers to use, and order stock.